IMPORTANT: Rightio remains fully operational and continues to support our customers by respecting all government guidelines to be a Covid-19 secure business. Our main priority is keeping our Customers and Engineers safe, we do this my adhering to social distancing, regular hand washing and wearing the relevant PPE where appropriate.

What our customers are saying on Reviews.co.uk

Your peace of mind and complete satisfaction are at the heart of everything we do. We pride ourselves on our attentiveness and professionalism, yet we strive for excellence and your valued comments help us to continually improve our service. Here are some of the comments our customers have previously written on the Reviews.co.uk platform.

Excellent reviews-4-three-quarter-star
4.73Average 2414Reviews
Mrs A. Reviews.io 5 star
I can fully recommend RIGHTIO for fantastic workmanship they arrived on time polite and very helpful and sorted out my plumbing job straight away thank you. Mrs Anderson
3 days ago
Mr Q. Reviews.io 5 star
Just perfect customer care from my first worried phone call to the swift and knowledgeable plumber who fixed our problem (Luke). Would definitely use again. Thank you guys you got it so right!
3 days ago
Mr W. Reviews.io 5 star
Good customer service when I rang up; representative arranged for engineer to come round as requested later in the day; he called half an hour before his arrival and works were carried out efficiently. So well done.
3 days ago
Mrs B. Reviews.io 5 star
Fantastic, fast service, called 1pm today, made arrangements for tomorrow, they called me back at 1.15pm today said someone was in the area and could come now, man came 2.03pm job completed by 2.40pm was only a small job but wow that's service with a smile!
3 days ago
Mrs H. Reviews.io 5 star
Hi the first point of contact via phone with Harry was very helpful and professional after explaining my requirements he booked my appointment with full explanation of what payment policy etc Phil & Adam the gas fitters were absolutely brilliant they were professional respectful courteous and respectful l would without hesitation recommend your company Many thanks Kindest regards
3 days ago
Mr K. Reviews.io 5 star
Had a leak in my water cylinder. Phoned Rightio and a man was sent out to me within a couple of hours on a Sunday. The man was Very polite and courteous and completed the job Very quickly. Could not fault anything.
1 week ago
Mrs B. Reviews.io 5 star
Plumber attended within an hour of my call. He quickly replaced the faulty tap and got the water flowing again. Very polite and considerate. Worth paying a premium for the speed and reliability. Gives peace of mind.
1 week ago
M. Reviews.io 5 star
Had every confidence in Hailey and her team to fit in new shower, sink and loo and moved the sink into a better position than the last one. Really nice people. Cleaned up afterwards. Big thank you to this team 10 out of 10
1 week ago
Mr N. Reviews.io 5 star
Simply the best, these people are. My engineer was very knowledgeable, very thorough, very tidy, and ensured that we finally had regular hot water from a boiler that had started identifying as nothing more than wall art. Many thanks indeed, Harjinder!
1 week ago
Mrs M. Reviews.io 5 star
Very surprised to get same day service, as it was not an emergency, although It of course needed to be dealt with as soon as possible. I was kept up to date with the progress of finding an engineer, and every one on the phone was friendly and helpful.
1 week ago
Mr P. Reviews.io 5 star
Extremely prompt. Emailed Rightio with problem at 09:00 and engineer arrived at 11:20 and identified problem as air in system. I thought initially that Motorised valve was problem, but he identified air in system as route cause. Well done Rightio I will be recommending you to family and friends.
2 weeks ago
M. Reviews.io 5 star
We were extremely happy with how quickly our engineer arrived and within a minute he knew exactly what needed done and already had the part in his van. Such a friendly man and didn’t mind a few wee cats coming in to try and help him while he worked!! Would definitely recommend and be happy to use Rightio again!!
2 weeks ago
Mrs H. Reviews.io 5 star
Very helpful and empathetic staff on the telephone for initial enquiry as I was at a loss of what to do. I was contacted by telephone to let me know I was the next call nd the engineer would be with me within the next half hour. The engineer was courteous and got the job done quickly and efficiently nd was very helpful answering all my questions. I would recommend Rightio to anyone so thank you so much
2 weeks ago
Mrs S. Reviews.io 5 star
The engineer was amazing he explained in detail what the problems was and showed me what the problems was so I could see for myself he guided me through the process so I knew what he was doing so I felt more comfortable with what he was doing and he made sure I understood and explained next time what to do to avoid the problems I currently had. He was amazing, quick, friendly, and overall a fantastic help.
2 weeks ago
Mrs H. Reviews.io 5 star
Rang Rightio after being let down by another plumber after a leak happening in our downstairs toilet. The staff on the phone were polite and reassuring, they understood the emergency and were able to advise on timescales. They checked with me at all stages whether times and prices would be ok. We were kept up to date with what time the technician would be with us, either by phone or text message. They had to go and return another time as we needed support from the water company to locate external stop tap but they sent the same technician back to complete the work. He worked quickly and to a good quality. Afterwards, he walked me through what was done and made sure I was happy with the work. Very happy with their service.
2 weeks ago
Mr H. Reviews.io 5 star
Hayley worked under very difficult circumstances today in a cramped environment. Her work was excellent, as was her customer care and concern.
3 weeks ago
Mr A. Reviews.io 5 star
Rang up around 3pm and by 545pm same day they had someone round to sort out our blocked pipes. Would always choose these guys for any problem from now on!
3 weeks ago
Mrs T. Reviews.io 5 star
Drain blocked full to manhole cover. Job took 15 minutes tops. Excellent job, men so quick and professional. Sorted the problem immediately. Very happy with service 10/10 scores on the doors. Thanks
3 weeks ago
Mrs G. Reviews.io 5 star
Absolutely terrific company, i am so pleased with the job and the engineer was so courteous and helpful helping me clear up , this will be my company to go to in the future , i have already told my family and friends super job ***** 5 star .
3 weeks ago
M. Reviews.io 5 star
I had a problem with my shower in the en-suite. I telephoned Rightio an engineer called the same day. Unfortunately, the shower could not be repaired. An engineer called the next day to replace the shower with a new one. I am very happy with the service.
3 weeks ago
Mrs W. Reviews.io 5 star
Brilliant service. Engineer was fantastic. Friendly and covid safe service. Good price and professional service.
1 month ago

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