What our customers are saying on Reviews.co.uk

Your peace of mind and complete satisfaction are at the heart of everything we do. We pride ourselves on our attentiveness and professionalism, yet we strive for excellence and your valued comments help us to continually improve our service. Here are some of the comments our customers have previously written on the Reviews.co.uk platform.

Excellent reviews-4-three-quarter-star
4.77Average 2865Reviews
M. Reviews.io 5 star
10 out of 10! Really friendly and polite. He explained what he was doing and sorted the issue for me. Gave great advice and was really helpful
1 week ago
Mrs H. Reviews.io 5 star
Respectful of property good manners nice genuine guy! Work was completed thoroughly and professionally thank you 😊 will recommend to friends and family .
1 week ago
Mrs B. Reviews.io 5 star
The engineer arrived on the same day. He was professional friendly and found the issue and my elderly parents now have their heating back on. Thank you
1 week ago
Mrs B. Reviews.io 5 star
Very reliable company. I rung early about 7.30am and he was out to my house in under 2 hours. I think when it comes to water problems its something that needs sorting ASAP. I would definitely recommend this company to friends and family.
1 week ago
Mrs C. Reviews.io 5 star
Thank you Rightio for the most professional plumbing service ever. From the initial call taken by Steve to the diagnosis and treatment of my washing machine installation problem by Darren. The service was thorough, efficient and polite. Thank you once again.
1 week ago
M. Reviews.io 5 star
The engineer was on time, very polite and helpful, he fixed the boiler and explained what had happened, would recommend this firm.
1 week ago
Mr D. Reviews.io 5 star
The engineer did a fantastic job very polite I would recommend him and your company .i rang this morning and couldn’t believe they was with me in hours ,he was very clean a tidy you get a big ten from me .
1 week ago
Mr H. Reviews.io 5 star
Firstly Thankyou to Sabrina who initially delt with my call to help sort out my boiler breakdown and to marius who fixed the problem who was outstanding and of course the constant updates on his arrival time. Sooooooo much appreciate everything. Thankyou. Brian.
1 week ago
Mrs B. Reviews.io 5 star
Mike was earlier than expected much to our delight. He informed us and asked if it was ok. He was efficient and explained all options. Checked we understood the pricing policy. Work was completed and checked. Very pleasant and easy to talk to. Many thanks to Mike and all concerned.
1 week ago
Mr M. Reviews.io 5 star
Mike did an excellent job, punctual, reliable, trustworthy and extremely competent, helpful friendly and informative. I would definitely recommend him and rightio, we had a full electrical rewire of house and garage for a reasonable price when other local firms wouldn’t attempt the work because it was an older property .
1 week ago
M. Reviews.io 5 star
Easy and pleasant booking system with great service. Attended property when stated, with great communication. Will be using every time from now on.
2 weeks ago
Mr W. Reviews.io 5 star
Your heating engineer arrived punctually at the pre-arranged time. He was very friendly and pleasant. He explained what he was doing and carried out the work efficiently.
2 weeks ago
Mrs G. Reviews.io 5 star
We have just had Jamie come to fix our tap. A very pleasant chap. Very helpful. Very friendly. Shame he doesn't do the leicester area as he is from Wolverhampton. Nice meeting him though. Pauline Giles
2 weeks ago
Mr F. Reviews.io 5 star
Technician arrived as scheduled. Diagnosed problem with pipes and explained clearly what was required to fix the problem. Carried out the work in a professional manner and checked for leaks and I was able to confirm all was good. The work area was left dry and clean. Technicians manner was professional, efficient and courteous. I would definitely recommend Rightio to family and friends.
2 weeks ago
Mr C. Reviews.io 5 star
engineer friendly and helpful arrived on time scale given by Rightio customer service informed all the way from phoneing Rightio to the point of engineer arriveing told how much labour would be and any additional costs for parts if needed so no nasty surprises work area cleaned with his own hoover water tray used when dismanteling boiler so no mess text and emails all the way to job completion other engineer had out to look at it did nothing like rightio engineer did flue checks gas meter checks and other checks so all safe and running smooth and nice and toasty any faults problems however big or small will be ringing rightio you get what you pay for these guys on the money many thanks engineer and customer service Tony Clift in Calverton Notts
2 weeks ago
Mr C. Reviews.io 5 star
Bilal did a great job. He quickly diagnosed the problem: in fact he noticed we had two leaking connectors. He got the necessary parts, fitted them and tested to make sure there were no further leakages. We were very pleased by his conscientious and professional approach.
1 month ago
Mrs C. Reviews.io 5 star
James was really professional introduced himself and put me at ease right away. He kept me updated to everything that was happening and worked very hard as the job was not as simple as I was lead to believe and worked well with the other trades people to make it as less stressful for me once again. Thankyou James
1 month ago
Mrs H. Reviews.io 5 star
Excellent company to use..first class service ..from first call..to having engineer on site ..the engineer was extremely thoroughl ..knowledgeable..and polite ..he fixed problem and explained fully what was causing problem...have used your company before ..l can highly recommend anyone to use your service ..many thanks ..S.H.
1 month ago
Mrs G. Reviews.io 5 star
The engineer was first class. Thank you for the speedy response to my cry for help. I was most impressed by the thoroughness with which the work was carried out and the sunny nature of the engineer who was very uncomplaining about having to ascend and descend the steps to my loft more than once! It is lovely to have heat on demand. Heat on demand again
1 month ago
M. Reviews.io 5 star
The Rightio engineer was a top man - very responsive, (i.e. visited very quickly as I had reported a leak), diagnosed the fault immediately and fixed the problem efficiently. The work was completed within the one hour, but over two visits, due to needing to order a new part. However, I was still only charged for labour costs of one hour, which was fair and completely in accordance with their original quote. I would definitely use Rightio’s service again, as they have shown themselves to be a trustworthy and efficient operation who got the job done well, with no messing about.
1 month ago
Mr N. Reviews.io 5 star
Your engineer has done an excellent job getting my power back temporarily online, will be back and with a new consumer unit to be fitted later this week. He did a very thorough job indeed
1 month ago

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