IMPORTANT: Rightio remains fully operational and continues to support our customers by respecting all government guidelines to be a Covid-19 secure business. Our main priority is keeping our Customers and Engineers safe, we do this my adhering to social distancing, regular hand washing and wearing the relevant PPE where appropriate.

What our customers are saying on Reviews.co.uk

Your peace of mind and complete satisfaction are at the heart of everything we do. We pride ourselves on our attentiveness and professionalism, yet we strive for excellence and your valued comments help us to continually improve our service. Here are some of the comments our customers have previously written on the Reviews.co.uk platform.

Excellent reviews-4-three-quarter-star
4.73Average 2439Reviews
M. Reviews.io 5 star
Fantastic service, friendly, efficient, explained everything so I understood what was needed. Thank you
3 days ago
Mrs K. Reviews.io 5 star
Quick response. The plumber was very good. Good customer service. He was polite nd made sure we are happy with his work. Thank you
3 days ago
Mrs F. Reviews.io 5 star
Vijay was a great engineer completed my job with a great standard and even cleaned up after himself I will be recommending this company to friends and family
3 days ago
Mr P. Reviews.io 5 star
Excellent and very friendly helpful service the job was done quickly and professionally to a very high standard and wouldnt hesitate to recommend to people and friends thankyou
3 days ago
Mr G. Reviews.io 5 star
We were kept informed of what would happen ,right from the word go.You told us what time to expect your engineer,he arrived spot on the time we had been told.He was efficient and knowledgable.His workmanship was of the highest order. His work was clean and tidy.Also very friendly courteous. Thank you to the whole team for a job well done. A big thank you to Kim for sorting out a query we had.Thank you all.Would highly recommend your company
3 days ago
M. Reviews.io 5 star
Your man from Rightio was knowledgable, polite, quick, clear with what was necessary for the job, and efficient. I unconditionally reccommend him. Thank you for sending him to us😀
1 week ago
Mrs B. Reviews.io 5 star
Rang this morning with a tap that wouldn't turn off. They were helpful and courteous and sent somebody out within an hour. Really nice man, fixed the problem in 10 minutes. Couldn't fault this excellent service.
1 week ago
Mrs T. Reviews.io 5 star
Thank you for getting me my gas certificate it was a last minute, needed it for house sale every one was very helpful managed to do it the following day, gas fitter very polite and helpful and you sent me the copy straight away can not thank you all enough
1 week ago
Mrs D. Reviews.io 5 star
From start to finish Rightio have been brilliant. Very helpful on the phone to what our needs were. Arrived well within the 2 hour slot. Took us through what was needed to be done and No trying to fob us off with something we didn’t need. 😊
1 week ago
Mrs E. Reviews.io 5 star
Despite it being a Sunday, we had an engineer with us within the hour and he completed the job within the first hour. Would highly recommended as we were kept informed of progress along the way by text, email and phone. Albeit expensive for the actual job, it was to be expected as a Sunday. You get what you pay for, fantastic service
1 week ago
Mr C. Reviews.io 5 star
I found this a very efficient service from start to finish.. The plumber was excellent, prompt, clear explanations regarding the problems and work needed, which encouraged confidence in the work undertaken. Much appreciated. Tony Carswell
2 weeks ago
Mr V. Reviews.io 5 star
Engineer warned us of impending arrival, came very promptly. Most helpful, explained things to my wife and I as he went along, very friendly and courteous, did job efficiently and promptly, so helped to lessen what had been quite a stressful experience for us both. Top marks, thank you!
2 weeks ago
Mr B. Reviews.io 5 star
Very quick service, the plumber arrived within 2 hours and had my water pipe repaired in 30 minutes! Friendly and knowledgeable guy and kept a clean workspace, was informed every step of the way with the job being carried out and also the cost of repairs/parts. I would highly recommend Rightio!
2 weeks ago
Mrs B. Reviews.io 5 star
I was extremely pleased with the service offered, from initial contact to finish of job. Communication throughout was excellent; everything promised was done , and in a timely fashion. Particular praise for the plumber himself, who went over and beyond what was required. He was very reassuring in what was an emergency for me, and soon had everything sorted.Full marks.
2 weeks ago
Mr C. Reviews.io 5 star
I contacted Rightio when my toilet flush started malfunctioning on 3/6/22, Platinum Jubillee weekend. As I suffer from Crohn's disease quick access to the toilet is essential. I was greeted with excellent customer service, courteous and informative. The plumber arrived very quickly and completed the repair within 20 minutes. I also subscribed to a care plan. Hopefully the repair will hold and I will review again when the care plan takes effect.
2 weeks ago
Mr S. Reviews.io 5 star
Fast, efficient and reliable service. Quick to arrive at water leak problem. Extremely satisfied with your work.
3 weeks ago
Mrs W. Reviews.io 5 star
Lovely gentleman..helpful and polite..worked swiftly and let me know what had broken and what needed fixing. Great service..highly recommend! 🙂
3 weeks ago
Mrs L. Reviews.io 5 star
Very pleased, from the first phone call to the end of the repair. Was kept in touch throughout, Mr Buhllar was very polite and courteous, and knowledgeable. He sorted out the problem quickly and efficiently
3 weeks ago
Mr R. Reviews.io 5 star
Engineer arrived at our home within an hour of calling. He immediately assessed the fault and suggested the remedy. He went for the part and all was fixed within the hour. Job well done, would use this company again.
3 weeks ago
Mrs T. Reviews.io 5 star
Plumber turned up earlier than stated which for me was excellent, he was polite and got the job done quickly and helped ease my mind as I was in a bit of a panic when I rang them. Very pleased with the company and the job that was done,I wouldn't hesitate to use them again if needed.
3 weeks ago
D. Reviews.io 5 star
Very prompt arrival , constructive practical approach. Friendly, efficient and successful outcome including willingness to procure a needed spare part from a supplier and fit within the hour. Well exceeded my expectations.
1 month ago

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