What our customers are saying on Reviews.co.uk
Your peace of mind and complete satisfaction are at the heart of everything we do. We pride ourselves on our attentiveness and professionalism, yet we strive for excellence and your valued comments help us to continually improve our service. Here are some of the comments our customers have previously written on the Reviews.co.uk platform.
Excellent
4.77Average
2884Reviews
M.
The engineer arrived on time and sorted the problem with my hot water tank pretty fast. Thanks
56 minutes ago
M.
Engineer was out within an hour of calling. Very thorough checking for faults. Had the job done in no time. Very pleased.
57 minutes ago
M.
My engineer was amazing.I.was told the whole.tap needed replacing so. He ordered one.for.me and returned this evening to complete the job. I wish that.I.had known about.your company before.
58 minutes ago
Mr O.
The service you performed would , almost, make me welcome another fiasco,
because the end result was utter happiness as compared to how awful it could have been. Thank you all at Rightio! Mort, Blackburn ðŸ¤
58 minutes ago
M.
Problem sorted quickly with no hassle.In and out within 40 minutes.Very pleasant plumber even offered to mop floor after putting back Washing Machine which needed to be moved to access stop tap.Would highly recommend this company.
59 minutes ago
L.
Excellent service. Engineer very knowledgeable and helpful.
1 day ago
A.
Excellent and speedy same day service
2 weeks ago
S.
Replaced inflow valve in cistern, Craig was in and out in twenty five minutes. Highly recommended.
2 weeks ago
M.
My engineer had a very professional approach. Friendly and approachable. He was quick and efficient with the job. Very tidy and overall I was really satisfied.
3 weeks ago
M.
Arrived on time based on advised time given via a text which was helpful.
Took time to understand the issue & then set to work to fix the motorised valve on my heating system.
Engineer took away the broken parts after showing it to me.
3 weeks ago
M.
Customer service was very helpful couldn't do enough to sort out my problem Couldn't believe I could.get an appointment on a Saturday morning Resonably price Engineer was very helpful very professional Thank you for sorting out my problem
3 weeks ago
M.
All the boxes ticked ; received an e-mail informing me of what time to expect the engineer; the engineer arrived in good time. The job was completed in good time , and the engineer (Hamid) left the job clean & tidy, and gave instruction on the new installation.
3 weeks ago
M.
Staff were so helpful when arranging emergency plumber. Talked me through every step of process, including pricing. Prices reasonable if job completed with 30 mins. Also offered care plan which again reasonably priced and great cover. Engineer was fantastic and had blockage fixed quickly. Would recommend righto as customer service and emergency service was first class.
3 weeks ago
L.
Rightio good company kept me informed at all times, engineer very pleasant and efficient would use again
3 weeks ago
R.
Friendly and reliable. A very professional job done. Tidy and quick. Definitely will use them again.
3 weeks ago
M.
The plumber who did the repair was really polite, helpful, patient and explained everything to me. He left my bathroom as clean and tidy as he found it. He is an asset to the company!
3 weeks ago
M.
Brilliant response to our problem. new part fitted to replace the almost 50 y/o one . No mess ,no fuss, job done quickly & Successfully even on a Bank Holiday.
definitely one for my Go To book
3 weeks ago
M.
Dan arrived when he said he would, explained in great detail what he was doing and why, and completed the work and left my boiler in a good working order.
I am so impressed l am going to join the Care Club.
3 weeks ago
M.
Thank you very much indeed, Daniel for TWO exceptional, careful, speedy jobs, that you have just completed for us! We now have a mended toilet and a super outside tap! Thank you coming precisely when you said you would and for being so helpful and courteous. Also you tidied up well for us! We are SO glad we called your firm and we will not hesitate to call again and recommend you to friends and neighbours! Thank you and best wishes.
3 weeks ago
M.
This was the first time using your services, however I found that the service received was first class. From the initial phone call to the technician arriving on site quicker than expected and the ability of the technician to quickly identify the fault and proved the appropriate fix to get us back up and running was exceptional. Ididfeel the price was a little excessive but after all it is Easter Monday so only to be expected. I won’t estimate to use your service if required I the future.
3 weeks ago
B.
Hard to contact although it was over Easter holiday.
Engineer we had was very professional and gave good advice and information.
Thanks
3 weeks ago